SAQA released a statement of tariff increases that will also include changes in the administrative fees charged to process refunds. The evaluation of qualification tariffs will change from R950-00 to R1010-00 effective 1 January 2017.
On 18 October 2016, the Department of Home Affairs launched a new and integrated contact centre to ensure that enquiries and complaints are dealt with efficiently and effectively.
Prior to the new system being implemented, there were a lot of public concerns on how queries were being managed and with many complaints of the telephone lines not being answered. The new system aims to improve the following items as identified –
The Department of Home Affairs’ new contact centre will be operated by highly skilled officials and consultants with the necessary knowledge. The Contact Centre will enable the people of the public to lodge their complaints at a central point. All cases will be registered on a central case management system. The Department also endeavours that there will be consistent feedback as all the customer related services will be offered centrally at one branch.
It should be noted that the Department of Home Affairs are in the process of loading additional components of the National Population Register to enable maximum access to information of all the Home Affairs services. The National Identification System, The National Immigration System and the Movement Control System will be integrated within the upcoming months.
The Department of Home Affairs are set on measuring the complaints and compliments to improve the services that are being rendered to the public of South Africa.
You may contact the Contact Centre on 0800 60 11 90 or email hacc@dha.gov.za for any enquiries/complaints or compliments.
Blanket concession for international students affected by the current student protests.
For access to the download, please click here.
The Department of Home Affairs introduced visa-handling service VFS in 2014 to streamline administration. But for foreigners – many of whom bring rare skills and investment into the country, applying to live and work in South Africa and complying with immigration regulations is still a nightmare experience. They report an expensive and cumbersome process in which the Department of Home Affairs allegedly rejects 40 percent of applications out of hand.
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The recently tabled Draft First Amendment of the Immigration Regulations made under the Immigration Act by the Department of Home Affairs (DHA), does nothing to address the loss of jobs in the tourism industry, including concerns raised by the tourism industry, government departments and opposition parties.
The Draft First Amendment is nothing more than a half-hearted attempt to address the serious problems with the current regulations and will result in the ultimate contraction of the tourism industry.
The reality is that no material changes will be affected by the error-ridden Draft. Rather, the wording of a few provisions have lazily been shifted around, in what can only be seen as an attempt to create the illusion of the DHA’s willingness to engage with criticism of its policies.
The contentious requirement that parents traveling to South Africa with their children must produce an unabridged birth certificate (UBC) has not been removed. Rather than actually change the regulations, it seems that the Department only reorganised the clauses, whilst the requirements essentially stay the same.
The recently tabled Draft First Amendment of the Immigration Regulations made under the Immigration Act by the Department of Home Affairs (DHA), does nothing to address the loss of jobs in the tourism industry, including concerns raised by the tourism industry, government departments and opposition parties.
The Draft First Amendment is nothing more than a half-hearted attempt to address the serious problems with the current regulations and will result in the ultimate contraction of the tourism industry.
The reality is that no material changes will be affected by the error-ridden Draft. Rather, the wording of a few provisions have lazily been shifted around, in what can only be seen as an attempt to create the illusion of the DHA’s willingness to engage with criticism of its policies.
The contentious requirement that parents traveling to South Africa with their children must produce an unabridged birth certificate (UBC) has not been removed. Rather than actually change the regulations, it seems that the Department only reorganised the clauses, whilst the requirements essentially stay the same.
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On 27 September 2016, the DHA announced that Lesotho nationals may now apply for the Lesotho Special Permits (LSP) at the VFS application centres without their passports.
Lesotho nationals are still able to apply for the Lesotho Special Permit physically at the DHA offices till 31 December 2016, as the online applications have closed 30 September 2016. However, it is being considered that the online applications might get an extended time frame.
Prior to this new announcement, Lesotho nationals were required to have a valid passport that had to be valid for four years, or a travel document with a Lesotho ID number in order to get permission to stay in South Africa legally.
On 27 September 2016, the DHA announced that Lesotho nationals may now apply for the Lesotho Special Permits (LSP) at the VFS application centres without their passports.
Lesotho nationals are still able to apply for the Lesotho Special Permit physically at the DHA offices till 31 December 2016, as the online applications have closed 30 September 2016. However, it is being considered that the online applications might get an extended time frame.
Prior to this new announcement, Lesotho nationals were required to have a valid passport that had to be valid for four years, or a travel document with a Lesotho ID number in order to get permission to stay in South Africa legally.
Since a passport is no longer required, the following requirements need to be met by applicants in order to obtain a Lesotho Special Permit:
The special dispensation is for Lesotho nationals who are working, studying or running businesses in The Republic of South Africa and have been in the country in such capacity prior to 30 September 2016.
It needs to be noted that any South African documents that may have been fraudulently obtained, need to be surrendered to the DHA offices in order to receive an amnesty letter. Those who wish to comply will also be able to apply for the Lesotho Special Permits.
Applicants who have submitted their applications, but have not done their payments yet; have also received an extension to make their payments by 31 December 2016.
To avoid deportation, Lesotho nationals must ensure to regularise their stay before the end of December 2016.
From 1 October 2016 applicants are no longer required to go to the South African Police Station in order to obtain a South African Police Clearance Certificates. The process of obtaining a South African Police Clearance Certificate will be automated, the VFS office will run background checks of the applicants by use of their biometrics against the SAPS database (a fee of R175 will be charged). Once the electronic South African Police Clearance Certificate has been received, the VFS will combine the visa application along with the certificate and transfer the completed application to the DHA electronically.
Click here for a full statement from the DNA Click here for a copy of the DHA Directive
From 1 October 2016 applicants are no longer required to go to the South African Police Station in order to obtain a South African Police Clearance Certificates. The process of obtaining a South African Police Clearance Certificate will be automated, the VFS office will run background checks of the applicants by use of their biometrics against the SAPS database (a fee of R175 will be charged). Once the electronic South African Police Clearance Certificate has been received, the VFS will combine the visa application along with the certificate and transfer the completed application to the DHA electronically.
Click here for a copy of the DHA Directive