South Africans abroad have been making their voices heard as the struggle of renewing passports continues. Xpatweb would like to get feedback from SAFFAs stuck in this delayed process. This will enable us to present problem cases to the Department of Home Affairs, utilising our good relations with the department to investigate. Based on this feedback we will be able to advise better on how the process works, what is required for the process etc. and form part of the discussion to identify the bottleneck.